Help

How Vibta works, step by step.

Check in with the QR code at the door

Tell the clinic you are here, with or without a booking.

  1. Scan the code at the door
  2. Booked?
    1. Yes
    2. Phone number → Check in
    3. Your ticket appears
    1. No booking
    2. I have no booking
    3. Form → Send to reception
    4. Wait here for the ticket

Steps

  1. Scan the QR code at the clinic door. A page opens with the clinic's name. If it says This code is no longer in use, check in at reception.
  2. If you booked, type the phone number you booked with and press Check in. Your ticket appears straight away.
  3. If the page says Please see reception, go to the desk, or register below if you have no booking.
  4. With no booking, press I have no booking — register as a walk-in.
  5. Fill in Full name in English, Date of birth (day/month/year) and the Doctor you came to see, then answer the Health basics questions. Tick the consent box under Your consent.
  6. Press Send to reception and keep the page open. It shows Reception has your request and updates by itself.
  7. When reception accepts, your ticket appears under You are registered. Take it to reception; they confirm the visit and the fee before you are called.
Updated 11 Oct 2026 · also in Arabic

Still stuck?

For anything about a specific visit — a time, a price, a result — the clinic is the fastest answer. Their number is on the doctor's page.

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