Why some bills have no Vibta lines
A visit booked at the clinic's desk, or a walk-in with the clinic's QR code, is billed for the clinic's charges alone.
- Open your bill
- Where was it booked?
- In the app
- Clinic lines
- Vibta fee and VAT
- At the desk or by QR
- Clinic lines only
- No fee, no VAT
Steps
- Open Your bill for the visit.
- Look under Clinic. You see Consultation, or each charge on its own, and any Clinic discount.
- Look for the Vibta part. It is not there if the clinic's reception booked your visit, or if you came in with the clinic's QR code and the desk accepted you.
- Read Total. It is the clinic's charges alone, with no Vibta service fee and no VAT.